"I just wanted to say thank you for such a prompt response and action. We got home after lunch today and it was all sorted. I am always impressed by how brilliant you all are at Greenwoods!"
"Thank you very much for your help with getting this done. You guys at Greenwood never let me down - First class end to end service as always."
"I have had the pleasure of dealing with Greenwood and Company for over four years. They managed my Mother's property beautifully after she moved into a care home. Greenwoods has always been efficient, friendly, professional and caring. They are a well established Family firm and I would always trust them. Highly recommended!"
"Hi Tania, Just wanted to say a massive thank you to yourself and the team. Resigned myself to the fact the cooker wouldn't get sorted due to time of year and time scale, but you all came through and saved me a fortune in takeaway deliveries. Thank you again and a huge Merry Christmas and a happy, prosperous New year to you all. Warmest wishes D A"
"Dear Zoe, Tania, Alice and all of you at Greenwood's who've taken care of our rental, Many thanks for all the work you have done for us in 2021. We have been mightily impressed by the excellent level of service you have provided. Mum will be 99 in June and is comforted to know the house is being well looked after. Hope you all have a good Christmas and we look forward to a healthier 2022. A H G "
"Just wanted to say thank you for all your collective efforts over the last few years in managing both our rental properties in Farnham for us. We have always been impressed with your helpfulness, approach and efficiency and would have no hesitation in recommending Greenwoods to any potential landlord."
"Many thanks for the update. I must say your company continues to be impressive, always on top of things and with access to a selection of tradesmen who are both good and fairly priced. Well done. Regards"
"Thanks to you and your team for such a painless service these last months – timely/ efficient/ cost effective/ responsive. I wish I’d dealt with you long before."
"Its been a pleasure having Greenwood look after us the past 2 years, will be happy to highly recommend your agency!! "
"I just wanted to thank you for your support over the last three years. The Greenwoods team and yourself in particular have always been helpful, professional and fair and I’m really glad that you had the contract to manage XXXXXXX. You’ve been great to deal with, and that means a lot to a tenant. Thanks once again and all the best. "
"Thank you very much for the updates on the overflow and the speedy response, it sounds as if your plumber has it all under control. Your tradesmen have all proved to be excellent and reasonably priced over the years, and I have full confidence in them. I feel you are all part of an excellent team at Greenwood."
"You have been so helpful all the way through and we wouldn’t hesitate to recommend Greenwoods. "
"I want to thank everyone at Greenwoods for their professionalism and courtesy. I was renting for the first time and they made everything so easy for me. They are great at what they do and are lovely to deal with. "
"The Ellis Campbell Group outsourced all of its residential property management function to Greenwoods in 1998 and has never looked back. We have a great partner in Greenwoods as they understand our values and know how important these values are to the way in which our portfolio is managed. Alongside their deep understanding of property management issues we therefore have every confidence that our portfolio is in the best hands."
"We rented a house in Aldershot through Greenwood and Co. The staff (Tania, Zoe and all the other ladies I spoke/dealt with) were always very helpful and friendly. Nothing was ever too difficult for anyone at Greenwoods, any issues I had were dealt with sufficiently and very quickly. Nothing was ever too difficult for the ladies. The customer service at Greenwoods is EXCELLENT I would happily recommend them to anyone. I would definitely use Greenwoods again and wouldn’t hesitate to recommend them. Thank you, ladies."
"Just wanted to say thanks for arranging the engineer on site so quickly - Simon did a great job and fixed the taps and sink quickly and with a smile... while keeping my daughter entertained! :) Thanks again, appreciate your speedy work."
"Please let the landlord know that we really enjoyed living there and the whole experience of renting was made a pleasure with having such a great landlord and such an amazing team at Greenwood and Co. I can't recommend you all enough! Please ensure everyone we dealt with receives our thanks and that the owners of your company hear our feedback."
"Also, as a letting agent your services have been outstanding and as a business owner, please pass on to you and the team what a professional outfit you run!"
"Thanks for all your help over the last few years. The level of service from yourself and Greenwoods has been excellent and I would not hesitate to rent the property via yourselves again if we go back down that route."
"The staff at Greenwoods have provided a friendly, efficient and comprehensive letting service. Their ability to manage both the property and the tenants has led to a hassle free experience. I have no hesitation in recommending their service."
"Having acted on my behalf for 18 years, I've seen members of Greenwoods and Co. retire and new team members join, seamlessly providing the high levels of service. I've been lucky to the extent that Greenwood and Co now manage more than one house for me, whilst their level of their commitment remains the same. Greenwoods keep me informed of maintenance issues, with regular visits to the houses, keeping both myself and the tenants updated. When an issue arises, you need to know the situation can be dealt with quickly and efficiently, which in my experience has always happened. 18 years ago I looked in the Yellow Pages, Greenwood and Co arrived and my family home was on the market to let. I'm pleased to say that however lucky, it was a great choice."
"My cottage went on your website as "Property of the Week". It should have read "Property of the Day". You let it within 24 hours to the first person who viewed it, leaving four disappointed couples."
"If you're a landlord, you need to know that your agents will find you a reliable tenant, that the rent is being paid and that any maintenance is dealt with a cost effective solution. This is the peace of mind that Greenwoods give me."
"Thanks to all the Greenwood team for finding such a good tenant and all the good service that the Greenwood team has provided in the past and continue to provide. It's all very much appreciated."
"Thank you to all the staff at Greenwoods for all your excellent care of Lynch Road. We have really enjoyed working with you!"
"It's so refreshing that you are so on-the-ball with everything. We're not used to this attentive treatment or level of efficiency. This is what our last letting experience should have been like. We love the house and living in Farnham."
"You guys are fantastic, you look after my house so well."
"Just a quick email to say thank you very much for the excellent service today in dealing with the wasps nest outside the front door of the house. The pest control guy was here within a couple of hours and very effectively sorted the problem. Over the past year as a tenant in one of your managed properties, I have been delighted with the efficiency and the level of service provided."
"Just want to say thanks again to you and the team at Greenwood for looking after everything so well for us over the last 3.5 yrs or so. You made everything run so smoothly - I'll have no hesitation in recommending your services to others. All the best. Kind regards."
"Once again, Gilly and I would like to say how appreciative we are of all the good work you and your team have done, particularly during the past week. We knew we had made the best decision in coming to Greenwoods in the first place and we shall not cease in singing your praises. Enjoy the Prosecco - you deserve a bottle each! We're opening one as well! Best regards."
"Hi Chrissie, I just spoke with the landlord and told him how helpful and professional you were. Yourself & Greenwood by far provided the most professional and efficient service from all agents I dealt with. Always getting back to me and making things happen. I used to be an area manager for a large firm of estate agents in Berkshire and my first impression of estate agents in Farnham was that quite frankly they were all bad. Never got back, never stood up to welcome customers and in general very unprofessional. One agent in Castle street just sat at her desk eating salad and hardly acknowledged me entering the office. To follow up with her almost hilarious customer service skills she confirmed they do not in fact do mailing lists as everything is on the internet. Hmmm. Why any landlord would favour them is beyond me. You guys stood out. Thank you for sorting the rental of Abbey Street. PS. I would gladly give you guys a verbal testimonial to any potential landlord if they are debating who to use. Just pass on my number."
"Dear Steve, I want to bring to your attention a truly exceptional employee of Greenwood and Co. Sarah Crossing has been fantastic in her service before, during and even after my occupancy of one of your rented properties. Her considerate, professional and friendly manner has been very much appreciated and she has been exceptionally efficient in dealing with every enquiry I raised. I want to highlight her competence as I believe she is a fantastic advert for the services that Greenwood and Co. offer. Best wishes."
"Thank you kindly. I only wish that every company I interact with provided a service level comparable to Greenwoods. 'Tis much appreciated thank you. That property is our most valuable asset and it is good to know it is in safe hands."
"Thank you so much for all your assistance with the management and then sale of High Park Road. Our experience with you and your team has been exceptional, so please do let me know if you ever need to have a reference for Greenwood, although I am sure you have many already."
"My one anxiety about moving on is whether the new agent can live up to the great service Greenwood (and your contractors) provided. "
The Wool House, Bear Lane, Farnham, Surrey GU9 7LG / 01252 734 734 / info@greenwood-property.co.uk
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